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How EKSELENS360 works

A user guide for the EKSELENS360 Maturity Engine — what the 12 sub-brands measure, how the scoring works, what you get out, and where your data goes.

Run a lite assessment →

1. Pick a starting point

Browse the 12 sub-brands below, or use the public Resources page to run a lite self-assessment for any of them. Each lite takes 5–10 minutes.

2. Build a portfolio view

As you complete more lites, the radar on /services personalises to show your real cross-portfolio polygon. Lowest sub-brand and next-best suggestion update automatically.

3. Convert to an engagement

Click Send my portfolio to Ekselens to share what you've completed with us. We follow up with a board-grade plan, pricing and the option to run the full engagement.

The 12 sub-brands

What each one measures

Each sub-brand is its own framework with 5–8 dimensions and 4–10 indicators per dimension, anchored to public reference frameworks (ITIL 4, NIST AI RMF, DAMA-DMBOK, MoP/MSP, ADKAR, Treasury Green Book, etc.) for category alignment only.

ITSM360

IT service management — incident, problem, change, request, knowledge, CSI.

AI360

Generative-AI readiness — strategy, governance, model lifecycle, ethics.

DATA360

Data management — DAMA-DMBOK anchored, quality, governance, architecture.

PMO360

Project / portfolio governance — MoP/MSP, demand, value, assurance.

Change360

Change management — ADKAR, communication, sustainment.

Digital360

Digital strategy & delivery — product, platform, customer experience.

Operating360

Operating-model fitness — design, decision rights, accountability.

Supplier360

Supplier governance — selection, contract, performance, exit.

Benefits360

Benefits realisation — baselines, tracking, attribution.

Govern360

Enterprise governance — risk, controls, audit, compliance.

Capability360

Workforce capability — skills, learning, succession.

Stakeholder360

Stakeholder engagement — mapping, segmentation, value-delivery.

Enterprise360

Beyond a single function — whole-enterprise reinvention

The twelve sub-brands assess a function. Enterprise360 is the other half of the 360 family: a reinvention engine that resolves your business archetype and assembles a tailored, board-grade transformation blueprint across twelve end-to-end value streams — from strategy to execution — on the same maturity scale and system of proof.

The Reinvention Blueprint

We resolve your archetype (sector, operating and customer model) and assemble the right "recipe" of value streams, target operating model and phased roadmap — not a generic template.

Delivery & Assurance Hub

A live accountability layer: single-source-of-truth data, pre-export QA gates and a defensible Model Risk Management framework, so every recommendation traces back to evidence.

Regulatory coverage

Each blueprint is mapped against the regimes that matter to your sector (DORA, EU AI Act, UK Operational Resilience, ISO 22301 and more) with a coverage matrix and portfolio heatmap.

Your secure client portal

Engagements run through a secure portal where you review your blueprint, evidence and progress. You'll receive a one-time access code by email — see the client self-assessment to begin.

How scoring works

Deterministic by design

Every indicator collects one of 5 numeric responses with a written label. The engine then computes the dimension averages, applies per-dimension weights, sums them to the overall, and applies a dealbreaker cap when a structurally critical dimension falls below its floor.

The LLM cannot change a score — it is constrained to post-scoring enrichments (executive narrative, project plan, evidence reconciliation, CSI move tailoring). This is what makes the engine defensible in front of a steering committee.

Why deterministic

A maturity score is only useful if it can be re-run by anyone with the same answers and produce the same result. That property is non-negotiable for procurement.

Glossary

Key terms

Indicator

A single observable practice scored 1–5. Several indicators roll up to a dimension.

Dimension

A grouping of related indicators. Each dimension has a weight in the framework.

Weighted score

Dimension average × weight, summed to the overall — so the framework's most important dimensions move the headline.

Dealbreaker cap

When a structurally critical dimension falls below a floor, the overall score is capped regardless of other strengths.

Completeness %

Proportion of indicators actually answered. Partial assessments are flagged rather than masked.

Lite assessment

Public, anonymous, 8–12 indicator snapshot. No contact details required.

Full engagement

Identified, contracted assessment with evidence capture, Opus enrichment and branded exports.

CSI move

A recommended Continuous-Service-Improvement action drawn from the framework's catalogue.

Defensibility

Evidence-weight reconciliation — how well the captured narratives support the self-reported scores.

Cost confidence

High / medium / low — drops when the plan uses unknown roles that fell back to the rate card's default rate.

FAQ

Frequently asked questions

What's the difference between the lite assessment and a full engagement?

The lite assessment is a public, anonymous, ~8–12 question snapshot per sub-brand. You can run all 12 in your browser and see a personalised portfolio radar — we never see your name unless you choose to share it. A full engagement is a contracted, named, evidence-backed assessment that produces branded board packs (PDF/PPTX/DOCX/XLSX), an Opus-augmented executive project plan and a defensible price.

Do my answers and scores affect each other across sub-brands?

No. Each of the 12 sub-brands has its own rubric, weights and dealbreakers. They produce independent scores. The portfolio radar shows your scores side-by-side; it does not average or cross-influence them.

Can I trust the scoring to be consistent?

Yes — the scoring kernel is strictly deterministic. The same answers always produce the same score. The Claude Opus 4.8 enrichment layer can never change a score; it only generates the narrative, the project plan, evidence reconciliation and tailored CSI move language on top of the deterministic numbers.

How is the engagement budget calculated?

A deterministic rate card. Opus proposes the resource model (FTE-weeks per role per move). The pricing engine multiplies that by stored day-rates, utilisation, region/sector/size modifiers and produces a line-by-line audit you can defend in front of procurement.

What's the EKSELENS360 Maturity Engine made of?

12 deterministic frameworks, an evidence-aware Claude Opus 4.8 enrichment layer, and a deterministic pricing engine. Output: PDF Board Pack (~20 pages), PPTX Workshop Deck, XLSX Analyst Workbook, DOCX Improvement Plan.

Where is my data stored? Can I delete it?

Anonymous lite-assessment data is keyed only to a browser-generated device_id. You can wipe it at any time using the self-service tool on the /privacy page (GDPR Article 17). Identified engagements follow the published retention policy and erasure path.

How do we access the documents for our engagement?

Every named engagement gets a secure client portal. You sign in with your work email via a one-time magic link (no password). Under the Documents tab you'll see only the deliverables published to your engagement — never another client's. New documents show a 'New' badge until you open them, and you're emailed whenever we publish one.

Can you help with IT-delivery and DevOps operating-model / org design?

Yes. As part of an engagement we run a Delivery Target-Operating-Model (TOM) analysis: from your context (scale, regulation, delivery maturity, cloud/platform footprint) we recommend the right operating-model archetype — foundational, scaling-product, federated-enterprise or regulated-platform — with a prioritised org-design, automation, DevOps and AI backlog. It's a deterministic, defensible method (not a generic AI opinion), and every recommendation can be tracked through to delivery in the engagement's RAID register.

Need more depth

The full Methodology Paper

A defensible single-document explanation of the scoring, the enrichment layer, the pricing engine and the artefacts — for procurement, sponsoring executives and engagement leads.

Run a diagnostic

Pick a sub-brand and try a lite assessment.

Anonymous, free, 5–10 minutes per sub-brand. Build up your portfolio radar — then book a discovery conversation to talk it through.